Front Desk Lead, Wellness Clinic & Patient Experience

The Joint Chiropractic; Canton (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

PTO

Lunch Break Paid

Job summary

The Joint Chiropractic in Canton, GA is seeking a Front Desk Coordinator to join our office management team. This customer-facing role focuses on delivering a warm patient experience, guiding front desk operations, and supporting clinic growth with leadership.

You will help patients check in, schedule, and promote wellness plans within a fast-paced setting. The ideal candidate has at least one year of customer service and sales experience, strong phone and computer skills, and a positive,

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience required.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management and sales experience is a plus.

Responsibilities

• Greet and check in patients, creating a warm, professional, and welcoming experience.
• Manage patient flow and front desk operations in an organized and efficient manner.
• Present and sell wellness plans, memberships, and services confidently and accurately.
• Build strong patient relationships and provide exceptional customer service to encourage loyalty and retention.
• Provide professional and friendly phone service, including answering calls, scheduling appointments, handling patient questions, and assisting with inquiries.
• Re-engage inactive members and maintain up-to-date patient records using SOP software
• Work closely with the Clinic Director, management, and team to achieve clinic goals and improve the patient experience.
• Maintain a clean, organized front desk and clinic environment
• Work independently, take initiative, and manage priorities effectively in a fast-paced clinic environment.

Skills

Customer service

Sales experience

Phone proficiency

Multitasking

Team collaboration

Education

High school diploma or equivalent

Job description

The Joint Chiropractic in Canton, GA is seeking a Front Desk Coordinator to join our office management team. This customer-facing role focuses on delivering a warm patient experience, guiding front desk operations, and supporting clinic growth with leadership.

You will help patients check in, schedule, and promote wellness plans within a fast-paced setting. The ideal candidate has at least one year of customer service and sales experience, strong phone and computer skills, and a positive,