Front Desk Lead - Membership & Guest Experience

Massage Envy; Escondido (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthy compensation plan

Bonuses and commissions

Telemedicine

Paid Holidays & Sick Leave

Employee discounts

Leadership training

Flexible schedule

Job summary

Massage Envy Escondido is seeking a front desk leader to guide our guest services team and drive membership sales. You will greet clients, schedule services, handle inquiries, and promote wellness programs in a fast-paced spa environment.

We reward performance with a compensation plan including bonuses and commissions, and provide benefits such as telemedicine, paid holidays, and staff training. A flexible schedule supports work/life balance and growth within the team.

Qualifications

• Have sales leadership experience and strong people skills.
• Must have solid math and computer skills and ability to multitask.
• High school diploma or equivalent required.

Responsibilities

• Lead our front desk team and oversee daily operations.
• Sell new memberships and promote the Massage Envy Wellness Program.
• Greet clients, schedule services, and respond to inquiries to ensure a smooth clinic flow.

Skills

Sales leadership experience

People skills

Math and computer skills

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Massage Envy Escondido is seeking a front desk leader to guide our guest services team and drive membership sales. You will greet clients, schedule services, handle inquiries, and promote wellness programs in a fast-paced spa environment.

We reward performance with a compensation plan including bonuses and commissions, and provide benefits such as telemedicine, paid holidays, and staff training. A flexible schedule supports work/life balance and growth within the team.