Front Desk Laundry Attendant – Bilingual Customer Care

2ULaundry; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

10 paid holidays

Employee Assistance Program

Weekly pay

401k eligibility

Job summary

2ULaundry in Charlotte is looking for a friendly Laundry Attendant to join our front-of-house team. You will greet customers, answer questions, and help troubleshoot dryer and washer issues during the Wednesday–Sunday 3pm–11pm shift at our Albermarle Road location.

You will learn the Wash, Dry, Fold process, assist with selling supplies, and cover the front desk to keep the laundromat welcoming. We value a positive attitude, great service, and the ability to stand for 6–8 hours.

Qualifications

• Previous customer-facing experience preferred.
• Bilingual in English & Spanish preferred, but not required.
• Prior laundromat experience is a plus.
• Ability to stand for 6-8 hour shifts.

Responsibilities

• Greet customers and assist bilingual guests.
• Troubleshoot machine issues and guide customers.
• Sell laundry supplies and cover front desk.
• Wash, dry, and fold customer orders.

Skills

Customer service

Bilingual English/Spanish

Front desk

Machine troubleshooting

Positive attitude

Job description

2ULaundry in Charlotte is looking for a friendly Laundry Attendant to join our front-of-house team. You will greet customers, answer questions, and help troubleshoot dryer and washer issues during the Wednesday–Sunday 3pm–11pm shift at our Albermarle Road location.

You will learn the Wash, Dry, Fold process, assist with selling supplies, and cover the front desk to keep the laundromat welcoming. We value a positive attitude, great service, and the ability to stand for 6–8 hours.