Front Desk & Insurance Care Coordinator

Allie D Hewitt Insurance & Financial Services Inc; Wasilla (AK); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid time off

401(k)

401(k) matching

Job summary

Allie Hewitt - State Farm Agent is seeking a friendly receptionist to join our insurance team in Wasilla, Alaska. You will greet clients in person and on the phone, direct them to the right team members, and manage appointment scheduling.

You will maintain customer records, assist with inquiries, and support the office with various administrative tasks. The role requires good communication, organizational skills, and comfort with sales conversations.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with basic computer software.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Allie Hewitt - State Farm Agent is seeking a friendly receptionist to join our insurance team in Wasilla, Alaska. You will greet clients in person and on the phone, direct them to the right team members, and manage appointment scheduling.

You will maintain customer records, assist with inquiries, and support the office with various administrative tasks. The role requires good communication, organizational skills, and comfort with sales conversations.