Front Desk Host — Free Gym Membership + Growth

EōS Fitness; Hermitage (Mercer County); On-site; USD 15,153 - 16,531; Full time

Benefits offered by this job

Free membership for you and plus one

Employee referral program

Daily Pay offered

Group Health, dental, vision

401(k) + Company matching

Sophia Learning education options

Job summary

EōS Fitness is seeking a friendly front desk host to be the members' primary source of information and to create a fun atmosphere for members, guests and staff.

Be the first friendly face, check in members, explain services and memberships, handle inquiries, and keep the front desk organized while ensuring safety and smooth daily operations. CPR certification within 30 days and overnight shifts may be required.

Qualifications

• Previous experience in customer service or front desk role.
• Excellent interpersonal skills with a customer‑focused attitude.
• Ability to multitask and handle a fast‑paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Must be able to work overnight hours – 10pm to 6am, but may vary on business needs.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check‑in members and guests using the gym’s management system.
• Oversee and manage check‑in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.

Skills

Customer service experience

Multitasking

Interpersonal skills

MS Office proficiency

Job description

EōS Fitness is seeking a friendly front desk host to be the members' primary source of information and to create a fun atmosphere for members, guests and staff.

Be the first friendly face, check in members, explain services and memberships, handle inquiries, and keep the front desk organized while ensuring safety and smooth daily operations. CPR certification within 30 days and overnight shifts may be required.