Front Desk Host

Floyd's 99 Barbershop; Mays Chapel (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Floyd's 99 Barbershop as a full-time Front Desk Host in Mays Chapel, where your people skills play a crucial role in our vibrant retail atmosphere. You will manage appointments, assist customers, and help maintain a fun, organized environment, all while enjoying employee benefits like discounted services and health coverage.

Benefits

Bonus potential

Employee assistance program

Free monthly services

Health benefits for full-time employees

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Ability to communicate effectively both over the phone and in person.

Responsibilities

• Answer phone calls, schedule appointments, and manage customer inquiries.
• Maintain cleanliness and positivity in the retail environment.
• Upsell treatments and products based on customer needs.

Skills

Customer service

Collaboration

Organizational skills

Attention to detail

Time management

Job description

Join to apply for the Front Desk Host role at Floyd's 99 Barbershop

4 days ago Be among the first 25 applicants

Join to apply for the Front Desk Host role at Floyd's 99 Barbershop

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Lutherville, MD barbershop.

Your Benefits

• Bonus potential
• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Free monthly services and product discounts
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey
  
  

That's on top of your competitive pay of $15.00/hour. Join us and help make every day a great one!

What We're Looking For

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends
  
  

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

APPLY TO BE OUR FRONT DESK HOST!

At Floyd's 99 Barbershop in Lutherville, we're not just cutting hair-we're creating an experience. Nestled at 1740 York Road, our shop is right in the mix of everything, from the local favorites at Timonium Square to the energy of the Maryland State Fairgrounds just down the road. This isn't your average barbershop-we keep things fresh, fun, and full of personality. Whether you're a seasoned stylist or a rising barber, you'll love the creative freedom, killer tunes, and non-stop good vibes. Our team is all about skill, style, and making every client feel like a VIP. If you're looking for a spot where your talent shines and every day is anything but ordinary, Floyd's 99 in Lutherville is the place for you!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Consumer Services

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