Front Desk Host

Floyd's 99 Barbershop; Ellicott City (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Floyd's 99 Barbershop in Ellicott City is hiring a Front Desk Host to provide exceptional customer service in a fun and relaxed environment. This full-time position is ideal for individuals with strong communication and organizational skills who thrive in a retail setting. Join a passionate team that values creativity and community.

Benefits

Bonus potential

Employee assistance program

Ongoing opportunity for growth

Free monthly services

Health benefits for full-time employees

Qualifications

• 2+ years of customer service experience in retail or hospitality.
• Experience in fast-paced environment.
• Ability to maintain confidentiality.

Responsibilities

• Answer phone calls and schedule appointments.
• Provide pricing information and upsell services.
• Maintain a positive retail environment.

Skills

Customer Service

Communication

Organizational Skills

Time Management

Job description

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How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Ellicott City, MD barbershop.

Your Benefits

• Bonus potential
• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Free monthly services and product discounts
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey
  
  

That's on top of your competitive pay of $16.00/hour. Join us and help make every day a great one!

What We're Looking For

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends
  
  

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

APPLY TO BE OUR FRONT DESK HOST!

At Floyd's 99 Barbershop in Ellicott City, we're all about blending classic style with modern flair. We're right in the heart of one of the area's most charming spots-just minutes from the historic Ellicott City Main Street, where you'll find a mix of unique shops, cozy cafés, and cool local vibes. Whether you're behind the chair or in the front of the shop, you'll love the lively atmosphere, the freedom to get creative, and the chance to be part of something special. We're a team that takes pride in expert cuts, personalized service, and, of course, making every client feel at home. If you're looking for a fun, energetic spot with a real sense of community, Floyd's 99 Barbershop in Ellicott City is where you want to be!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Consumer Services

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