Front Desk Guest Services - Flexible Hours & Bonus

druryhotels; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus

Hotel discounts

Free room nights

Health benefits

401(k)

Job summary

Drury Plaza Hotel in San Antonio is hiring immediately for a friendly front desk associate. Start at $15.50/hour with a quarterly bonus potential and employee discounts. You will greet guests, check-in/out, promote programs, and help create a welcoming atmosphere.

We value warmth, organization, and reliability; duties include guest service, cash handling, maintaining records, and supporting breakfast and evening Kickback service. Join a team known for hospitality and growth.

Qualifications

• Warm and friendly manner in relating to and interacting with the public.
• Demonstrated attention to detail while handling multiple tasks simultaneously
• Familiarity with handling money, making change, and using office machines in day-to-day activities
• Ability to speak and receive direction (written and verbal direction) in English
• Willingness and ability to work alone as scheduled

Responsibilities

• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Customer service

Multitasking

Communication

Attention to detail

Cash handling

Job description

Drury Plaza Hotel in San Antonio is hiring immediately for a friendly front desk associate. Start at $15.50/hour with a quarterly bonus potential and employee discounts. You will greet guests, check-in/out, promote programs, and help create a welcoming atmosphere.

We value warmth, organization, and reliability; duties include guest service, cash handling, maintaining records, and supporting breakfast and evening Kickback service. Join a team known for hospitality and growth.