Front Desk & Guest Services Associate (Part-Time)

wesleywillows; Rockford (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

403(b) Retirement Plan with Employer

Job summary

WesleyWillows in Rockford, IL is seeking a Guest Services Associate to warmly welcome residents, guests, and staff while handling clerical tasks and visitor logistics. This part-time role offers weekend and evening shifts and pays $15.00-$18.00 per hour.

Responsibilities include answering phones, tracking arrivals, preparing nameplates, processing mail, and supporting multiple departments with admin duties. High school diploma required; prior customer service preferred.

Qualifications

• Requires a high school diploma or equivalent.
• 1 year of customer service or administrative experience preferred.
• Proficient in computer use and strong verbal and written communication.

Responsibilities

• Greet residents, guests, and staff as the welcoming face.
• Answer phones and provide professional clerical support (copying, scanning, mail, packages).
• Track visitor arrivals and departures and notify departments as needed.

Skills

Customer service

Administrative experience

Computer literacy

Written communication

Education

High school diploma

Tools

MS Office

Job description

WesleyWillows in Rockford, IL is seeking a Guest Services Associate to warmly welcome residents, guests, and staff while handling clerical tasks and visitor logistics. This part-time role offers weekend and evening shifts and pays $15.00-$18.00 per hour.

Responsibilities include answering phones, tracking arrivals, preparing nameplates, processing mail, and supporting multiple departments with admin duties. High school diploma required; prior customer service preferred.