Front Desk & Guest Services Associate – Auto Dealership

Germain BMW; Naples (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive Insurance

401(k) with Employer Match

Paid Vacation/Company Holidays

Competitive Wage Plans

Professional Development

Company Outings

Employee Discounts

Job summary

Germain BMW of Naples, North Campus is seeking a full-time Receptionist to manage front desk duties and deliver exceptional customer service. You will greet visitors, answer calls, route inquiries, and support scheduling and payments in a dynamic automotive retail environment.

This role requires a professional appearance, strong communication skills, and flexibility with a Monday–Saturday schedule. Join a team that values development, promotions, and a positive customer experience.

Qualifications

• Excellent listening and communication skills are required to greet customers and direct inquiries effectively.
• Punctuality and the ability to adapt to a dynamic schedule are essential in a fast-paced dealership environment.
• Professional appearance and a customer-friendly demeanor are important for the front desk role.

Responsibilities

• Answer dealership phones and greet customers in a courteous manner.
• Direct customers to the appropriate department and notify the right person.
• Coordinate with sales and service teams to support front desk operations.
• Assist in scheduling and confirming appointments with customers.
• Help customers with payments and related administrative tasks.
• Perform other duties as assigned by management.

Skills

Excellent listening & communication

Punctual & flexible

Professional appearance

Valid driver’s license

Job description

Germain BMW of Naples, North Campus is seeking a full-time Receptionist to manage front desk duties and deliver exceptional customer service. You will greet visitors, answer calls, route inquiries, and support scheduling and payments in a dynamic automotive retail environment.

This role requires a professional appearance, strong communication skills, and flexibility with a Monday–Saturday schedule. Join a team that values development, promotions, and a positive customer experience.