Front Desk Guest Services Agent - Part-Time (Hotel Discounts)

PM Hotel Group; Silver Spring (MD); Hybrid; USD 22,000 - 26,000; Part time

Job summary

Home2 Suites in Silver Spring, MD is seeking a Part-Time Guest Service Agent to be the friendly face at the front desk, ensuring guests receive excellent service from check-in to check-out. The role requires a High School diploma (or equivalent) and likely 3–6 months of related experience.

Flexibility for varied shifts and weekends is expected. Responsibilities include greeting guests, sharing local area recommendations, and using the hotel's PMS and systems.

Qualifications

• High School diploma (or equivalent) and preferably 3–6 months of related experience.
• Must be a people-person with the ability to work under pressure and maintain a positive attitude.

Responsibilities

• Be the face of the front desk and assist guests with check-in and check-out.
• Provide warm, welcoming service and share knowledge of local restaurants, entertainment and events.
• Handle cash responsibly and use computers, databases and property management systems to manage guest information.

Job description

Home2 Suites in Silver Spring, MD is seeking a Part-Time Guest Service Agent to be the friendly face at the front desk, ensuring guests receive excellent service from check-in to check-out. The role requires a High School diploma (or equivalent) and likely 3–6 months of related experience.

Flexibility for varied shifts and weekends is expected. Responsibilities include greeting guests, sharing local area recommendations, and using the hotel's PMS and systems.