Front Desk / Guest Services Agent

Workforce Opportunity Services; Tucson (AZ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Job summary

Workforce Opportunity Services is seeking a dedicated front desk professional for our Tucson, AZ location. This on-site, full-time role offers a $17.00–$19.00 hourly base pay with benefits and rotating shifts including weekends/holidays.

Ideal candidates will greet guests, manage check-ins/outs, answer phones, handle reservations, process payments, and maintain accurate records in the property system while delivering exceptional service.

Qualifications

• Authorized to work in the United States
• 1+ years of front desk, hotel or customer service experience
• Comfortable with computers and Microsoft Office

Responsibilities

• Greet guests and handle check-in, check-out and reservations
• Answer phones and guest questions, and coordinate guest requests
• Process payments and keep accurate records in the property system
• Resolve guest issues professionally and hand off to the right team

Skills

Strong communication

Problem solving

Cash handling

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Workforce Opportunity Services (WOS)is a leading 501(c)(3) nonprofit dedicated to developing the skills of high-potential individuals who may not have access to career opportunities. Through strategic partnerships, WOS connects motivated talent with organizations seeking to expand their workforce with skilled professionals.

Utilizing a scientifically based model derived from research conducted at Columbia University, we recruit, educate, train, and place high-potential talent with leading organizations around the world.

Overall Position Description:

• Supports daily front desk operations by assisting guests throughout their stay, handling reservations and payments, maintaining accurate records, and coordinating with other teams to address guest needs.

Responsibilities

• Greet guests and handle check-in, check-out and reservations
• Answer phones and guest questions, and coordinate guest requests
• Process payments and keep accurate records in the property system
• Resolve guest issues professionally and hand off to the right team

Candidate Profile / Qualifications:

• Authorized to work in the United States
• 1+ years of front desk, hotel or customer service experience
• Strong communication and problem-solving skills
• Comfortable with computers and Microsoft Office
• Cash handling experience a plus
• High school diploma or equivalent

Duration/Schedule:

• Fuul-Time
• Rotating shifts that include weekends and holidays

Salary:

• $17.00/Hour (Plus Benefits)

Location:

• Tucson, AZ (On Site)

Benefits

• Competitive benefits package (medical, dental, vision, paid time off and more)

About Us

Our vision is to empower early-career professionals to achieve long-lasting professional success and financial independence while supporting companies in building workplaces that reflect and engage with the communities they serve.We are in the business of creating dynamic partnerships that transform lives.

Pay Range

USD $17.00 - USD $19.00 /Hr.