Front Desk Guest Service Associate — Flexible Part-Time

Residence Inn Marriott; Phoenix (AZ); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Worldwide hotel discounts and free st​

Bonus for going above & beyond

Referral bonus

401(k) retirement plan with match

Job summary

NCG Hospitality in Phoenix is seeking a Part Time Hotel Guest Service Representative for Courtyard Happy Valley Phoenix North. You will answer phones, take reservations, check guests in/out, and create a memorable guest experience.

We value a minimum of 1 year in hotels, F&B, or retail, flexible availability with a 7-3 or 3-11 shift, and a friendly, service-oriented approach. Starting wage is $16.00/hour, with potential increases for experienced candidates.

Qualifications

• Minimum 1 year of experience in hotels, food & beverage, or retail.
• Flexible availability for a combination of 7:00–15:00 and 15:00–23:00 shifts.
• Excellent guest service and communication skills.

Responsibilities

• Answer phones, make reservations, and greet and assist guests.
• Check guests in and out using the property management system and process payments.
• Respond promptly to guest requests and resolve issues to ensure satisfaction.
• Promote hotel amenities to maximize occupancy when appropriate.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Friendly demeanor

Job description

NCG Hospitality in Phoenix is seeking a Part Time Hotel Guest Service Representative for Courtyard Happy Valley Phoenix North. You will answer phones, take reservations, check guests in/out, and create a memorable guest experience.

We value a minimum of 1 year in hotels, F&B, or retail, flexible availability with a 7-3 or 3-11 shift, and a friendly, service-oriented approach. Starting wage is $16.00/hour, with potential increases for experienced candidates.