Front Desk & Guest Experience Specialist (PTO)

Fred Astaire Dance Studio; Northbrook (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

PTO and Health Insuarance

Job summary

Fred Astaire Dance Studios - Northbrook is seeking a friendly Front Desk Receptionist to join our team full-time. You will greet students and guests, answer inquiries, schedule classes, process payments and maintain records, while supporting instructors and staff.

The ideal candidate communicates clearly, stays organized, and demonstrates a professional, welcoming presence in a fast-paced studio environment. Previous customer service experience is a plus.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic computer proficiency and customer service experience.
• Positive attitude and professional appearance.
• Ability to work independently and as part of the team.

Responsibilities

• Greet and assist students, guests and prospective clients in a professional and welcoming manner
• Answer phone calls, emails and inquiries regarding classes and studio programs
• Schedule appointments and manage studio calendars
• Process payments and maintain accurate customer records
• Provide administrative support to instructors and management

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Customer service

Professional appearance

Job description

Fred Astaire Dance Studios - Northbrook is seeking a friendly Front Desk Receptionist to join our team full-time. You will greet students and guests, answer inquiries, schedule classes, process payments and maintain records, while supporting instructors and staff.

The ideal candidate communicates clearly, stays organized, and demonstrates a professional, welcoming presence in a fast-paced studio environment. Previous customer service experience is a plus.