Front Desk Guest Experience Specialist (Full-Time)

Western States Lodging Management and Development; Moab (UT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation

Hotel discounts

Team environment

Competitive pay

Job summary

Quality Inn Moab is seeking a dependable Full-Time Front Desk Agent to provide warm hospitality and a memorable guest experience. You’ll be the first impression for guests, handling check-ins/outs, reservations, and guest inquiries with a friendly, professional demeanor.

We offer competitive pay ($18-$20/hour), medical/dental/vision insurance, 401(k) with match, paid vacation, hotel discounts, and a collaborative team environment.

Qualifications

• Hospitality or customer service experience preferred.
• Strong communication and guest service skills.
• Basic computer skills required.
• Friendly, professional attitude and dependable work ethic.
• Ability to work well in a team environment.

Responsibilities

• Greeting guests and completing check-ins and check-outs.
• Answering phones and assisting with reservations.
• Responding to guest questions and requests in a friendly and professional manner.
• Communicating with housekeeping and other departments to ensure smooth operations.
• Handling cash and credit card transactions accurately.
• Keeping the front desk area clean, organized, and welcoming.
• Completing end-of-shift checklists to set the next team up for success.

Skills

Strong communication

Guest service

Basic computer skills

Team player

Dependable

Attention to detail

Job description

Are you passionate about providing exceptional guest service? Do you enjoy working in a fast-paced, people-focused environment? Quality Inn Moab is looking for a dependable and friendly Full-Time Front Desk Agent to join our hospitality team.

At Quality Inn Moab, we know great guest experiences begin with a great team. When you join us, you'll be part of a supportive workplace that values teamwork, reliability, and outstanding service.

What We Offer

• Competitive pay: $18-$20 per hour, depending on experience
• Medical, dental, and vision insurance
• 401(k) with 4% company match
• Paid vacation and PTO
• Hotel discounts
• A positive, team-oriented work environment
  
  

What You'll Do

As a Front Desk Agent, you'll be the first impression our guests have of the hotel and play a key role in creating a welcoming and memorable stay.

Responsibilities Include

• Greeting guests and completing check-ins and check-outs
• Answering phones and assisting with reservations
• Responding to guest questions and requests in a friendly and professional manner
• Communicating with housekeeping and other departments to ensure smooth operations
• Handling cash and credit card transactions accurately
• Keeping the front desk area clean, organized, and welcoming
• Completing end-of-shift checklists to set the next team up for success
  
  

Every day is different, making this a great role for someone who enjoys variety and interacting with people.

Schedule

• AM or PM shifts available
  
  

What We're Looking For

• Previous hospitality or customer service experience preferred
• Strong communication and guest service skills
• Basic computer skills
• Friendly, professional, and attentive attitude
• Dependable and detail-oriented
• Ability to work well in a team environment
  
  

About Us

Quality Inn Moab is committed to providing comfortable accommodations and exceptional service to travelers visiting the beautiful Moab area. Our team works together to create memorable guest experiences while maintaining a supportive and positive workplace where employees can grow and succeed.

Ready to Apply?

If you enjoy helping people and want to be part of a friendly hospitality team, we'd love to hear from you.

Apply today - our quick and easy application takes less than 3 minutes!

Salary: $18 - $20 per hour

Job Posted by ApplicantPro