Front Desk & Guest Experience Specialist

Pomeroy Living; Rochester (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Earned pay access (up to 50%)

Flexible scheduling

Life insurance

Medical, dental, and vision insurance

401(k) retirement plan

Career advancement opportunities

Job summary

Pomeroy Living in Rochester, MI is seeking a friendly Receptionist to greet visitors, answer calls, and support general office tasks. The role emphasizes customer service to residents, families, and staff in a welcoming community setting.

The position offers a 14-14 hourly wage with benefits such as PTO, holidays, and healthcare options, plus flexible scheduling and opportunities for career advancement.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Professional phone etiquette.
• Basic computer skills (Microsoft Office Suite).
• Ability to work independently and as part of a team.

Responsibilities

• Greet and welcome visitors to the community.
• Answer and direct phone calls in a courteous and professional manner.
• Assist with general office duties, such as filing and data entry.
• Provide excellent customer service to residents, families, and staff.

Job description

Pomeroy Living in Rochester, MI is seeking a friendly Receptionist to greet visitors, answer calls, and support general office tasks. The role emphasizes customer service to residents, families, and staff in a welcoming community setting.

The position offers a 14-14 hourly wage with benefits such as PTO, holidays, and healthcare options, plus flexible scheduling and opportunities for career advancement.