Front Desk Guest Experience Specialist

crestline-external; Carolina Beach (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Crestline Hotels & Resorts is hiring a Front Desk Clerk for the Courtyard by Marriott Carolina Beach Oceanfront. This role involves assisting guests with check-in and check-out, handling phone calls, and ensuring guest satisfaction.

The ideal candidate is friendly, professional, and has at least one year of hotel experience. Full-Time and Part-Time positions are available, making this a great opportunity for those who thrive in a fast-paced environment.

Qualifications

• High School Graduate or General Education Degree (GED).
• One year previous experience in a similar position in a hotel.
• Basic computer skills required.

Responsibilities

• Assist guests with check-in and check-out.
• Resolve guest complaints, ensuring guest satisfaction.
• Answer department telephone within 3 rings.

Skills

Guest relations

Complaint resolution

Basic computer skills

Education

High School Graduate or GED

1 year previous experience in a hotel

Job description

Crestline Hotels & Resorts is hiring a Front Desk Clerk for the Courtyard by Marriott Carolina Beach Oceanfront. This role involves assisting guests with check-in and check-out, handling phone calls, and ensuring guest satisfaction.

The ideal candidate is friendly, professional, and has at least one year of hotel experience. Full-Time and Part-Time positions are available, making this a great opportunity for those who thrive in a fast-paced environment.