Front Desk: Guest Experience Lead

The Comfort Suites Outlet Center; Asheville (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discount at Choice properties

PTO for part-time team members after 1

Free parking - easy access from I-40 &

Employee assistance program - FREEMENT

Job summary

The Comfort Suites Outlet Center in Asheville is seeking a Front Desk team member to join our hotel. You will handle guest check-ins and check-outs, process payments, and contribute to a positive guest experience during daytime shifts.

We offer starting compensation of $17 per hour, employee discounts, free parking, and an employee assistance program. Comfort Suites is committed to ongoing training, teamwork, and creating a welcoming, supportive work environment for all staff.

Qualifications

• Friendly and outgoing personality.
• Demonstrated customer service skills.
• Basic knowledge of computer software and programs.
• Strong attention to detail and organizational skills.
• Basic math and cash-handling abilities.

Responsibilities

• Deliver outstanding guest service during shifts.
• Ensure accurate financial transactions.
• Support smooth hotel operations and guest satisfaction.

Skills

Friendly and outgoing

Customer service skills

Attention to detail

Organizational skills

Cash handling

Basic math skills

Tools

Computer skills

Job description

The Comfort Suites Outlet Center in Asheville is seeking a Front Desk team member to join our hotel. You will handle guest check-ins and check-outs, process payments, and contribute to a positive guest experience during daytime shifts.

We offer starting compensation of $17 per hour, employee discounts, free parking, and an employee assistance program. Comfort Suites is committed to ongoing training, teamwork, and creating a welcoming, supportive work environment for all staff.