Front Desk & Guest Experience Host (Flexible Scheduling)

Dave & Buster's Inc.; Wisconsin; On-site; USD 10,000 - 16,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Free games

Job summary

Dave & Buster’s Inc. is seeking a front desk host to welcome guests and guide them through dining, games, and merchandise. You will manage reservations, assist with game rentals, and help maintain a fast, friendly environment.

The role emphasizes strong communication, multitasking, and a positive attitude in a busy, customer-focused setting. 16+ and English proficiency are required, with a friendly, professional appearance. Benefits available.

Qualifications

• Customer service oriented with strong communication skills.
• Ability to handle multiple guests and tasks at once.
• Experience with cash handling and point-of-sale systems.

Responsibilities

• Deliver an exceptional guest experience at front desk and host station.
• Guide guests through retail, game rentals, and dining experiences.
• Manage wait times, greet guests, and process transactions.
• Maintain clean, stocked front desk area and assist team members.
• Reconcile monetary transactions and handle To-Go orders.

Skills

Guest service

Communication

Multitasking

Cashier experience

Tools

POS system

Merchandise sales

Job description

Dave & Buster’s Inc. is seeking a front desk host to welcome guests and guide them through dining, games, and merchandise. You will manage reservations, assist with game rentals, and help maintain a fast, friendly environment.

The role emphasizes strong communication, multitasking, and a positive attitude in a busy, customer-focused setting. 16+ and English proficiency are required, with a friendly, professional appearance. Benefits available.