Front Desk & Guest Experience Host (Bowling Center)

AMF; Springfield (IL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Springfield, IL is seeking a part-time Greeter/Counter Desk Associate to welcome guests, manage the waitlist, and ring sales at the counter. The role pays $15.00 per hour and offers perks such as free bowling, arcade credits, and dining discounts.

You will greet guests, assist with basic bowling instructions, operate the POS system and related equipment, and help prepare for leagues while maintaining friendly, professional service in a lively entertainment

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Customer service

Cash handling

Education

HS Diploma or equivalent

Tools

POS system

Central panel

Computers

Job description

Lucky Strike Entertainment in Springfield, IL is seeking a part-time Greeter/Counter Desk Associate to welcome guests, manage the waitlist, and ring sales at the counter. The role pays $15.00 per hour and offers perks such as free bowling, arcade credits, and dining discounts.

You will greet guests, assist with basic bowling instructions, operate the POS system and related equipment, and help prepare for leagues while maintaining friendly, professional service in a lively entertainment