Front Desk & Guest Experience Coordinator

Premier Automotive Group; Kansas City (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Premier Automotive Group is hiring for a cashier/receptionist/general office position at Victory Hyundai in Kansas City, KS. You will greet showroom customers, direct them to the correct department, answer phones, and enter basic customer information.

No prior experience is required, and you will be expected to have strong interpersonal skills, basic math, and data entry abilities. You may also perform general clerical tasks and handle payments and paperwork as needed.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Strong interpersonal skills.
• Basic mathematical skills.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Desire to help customers.
• Pass drug testing, MVR/Insurability, background investigation/interview.

Responsibilities

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs callers to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Obtains basic demographic information about each customer using a method established by the dealership.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports, and other documents.
• Assists with clerical duties as requested.
• Accepts payments, processes related paperwork, and ensures paperwork is filed (or scanned) appropriately.

Skills

Interpersonal skills

Data entry

Customer service

Basic math

Reading comprehension

Written communication

Job description

Premier Automotive Group is hiring for a cashier/receptionist/general office position at Victory Hyundai in Kansas City, KS. You will greet showroom customers, direct them to the correct department, answer phones, and enter basic customer information.

No prior experience is required, and you will be expected to have strong interpersonal skills, basic math, and data entry abilities. You may also perform general clerical tasks and handle payments and paperwork as needed.