Front Desk Guest Ambassador Full time

Precision Imaging Centers; Jacksonville, Northern (FL, KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO & Holidays

401(k)

Disability Insurance

EAP

Career Growth

Job summary

Precision Imaging Centers is hiring a Full-Time Front Desk Guest Ambassador at our Gate Parkway location in Jacksonville, FL. You will be the first point of contact, creating a welcoming experience for patients and visitors with clear, friendly communication.

Ranked for service excellence, the role emphasizes front desk duties, patient support, and growth in a patient-centered environment. Bachelor’s degree is preferred and hospitality experience is valued.

Qualifications

• Experience in customer service, hospitality, restaurant service, or front desk roles preferred.
• Ability to clearly explain healthcare information to patients.
• Friendly, professional demeanor with strong communication skills.

Responsibilities

• Greet patients and guests warmly while providing exceptional customer service.
• Answer patient questions and provide information regarding procedures and wait times.
• Register patients and direct guests appropriately.
• Promote and educate patients about available services.
• Stock refreshments and encourage satisfied patients to leave reviews.
• Maintain a clean and welcoming waiting area.

Skills

Communication skills

Customer service

Multitasking

Team player

Education

Bachelor's degree preferred

Job description

Description

Now Hiring: Full-Time Front Desk Guest Ambassador

Location: JOI | Jacksonville Beach, FL

Schedule: Full-Time | 7:00 AM - 7:00 PM |3 days per week (days to be determined based on business needs)

Join Our Growing Team at Precision Imaging Centers

Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk Guest Ambassador to our Gate Parkway location.

We are looking for a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors. Restaurant, hospitality, or customer service experience is strongly preferred!

Position Overview

As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door.

This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.

Essential Job Functions

• Greet patients and guests warmly while providing exceptional customer service (35%)
• Answer patient questions and provide information regarding procedures and wait times (35%)
• Manage patient registration and direct guests appropriately (10%)
• Promote and educate patients about available services (5%)
• Stock refreshments and encourage satisfied patients to leave reviews (5%)
• Maintain a clean and welcoming waiting area (10%)

Additional Responsibilities

• Participate in marketing-related initiatives and community outreach when applicable
• Assist with compiling reports and supporting front desk operations
• Perform other duties as assigned

Requirements

Education

• Bachelor's degree preferred

Experience

• Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred

Skills

• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities
• Positive, professional, and team-oriented attitude

Physical Requirements

• Ability to stand or sit for extended periods
• Ability to occasionally lift up to 25 lbs

Benefits Package

Full-time employees are eligible for a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Company paid life insurance
• Paid time off (PTO) and paid holidays
• 401(k) retirement plan
• Short and long term disability insurance
• Employee Assistance Program (EAP)
• Opportunities for professional growth and advancement

Why Join Precision Imaging Centers?

• Competitive pay
• Monday–Friday schedule with evenings free after 10:00 PM and weekends off
• Bonus opportunities based on patient reviews
• A supportive, patient-centered work environment
• Career growth within a rapidly expanding organization

If you're passionate about delivering exceptional customer service and want to make a meaningful impact on every patient's experience, we'd love to hear from you.

We are proud to be a Great Place to Work Certified! Precision Imaging Centers Exceptional Clarity. Superior Care.

Requirements

Education

• Bachelor's degree preferred

Experience

• Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred

Skills

• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities
• Positive, professional, and team-oriented attitude