Front Desk Golds Gym PNW

Gold's Gym Washington; Portland (OR); On-site; USD 20,664 - 27,552; Part time

Job summary

A local fitness center in Portland is seeking a Front Desk Associate to offer friendly service during night and weekend shifts. Responsibilities include greeting members, maintaining security, and managing guest registrations. Ideal candidates possess strong customer service skills, an ability to communicate effectively, and a High School Diploma. This part-time role offers competitive pay within a supportive team environment.

Qualifications

• Must be able to lift 45lbs and stand for extended periods.
• Ability to work a flexible schedule, including holidays and weekends.
• Must comply with all company policies and procedures.

Responsibilities

• Greet and direct members and guests with enthusiasm.
• Maintain security and control at the gym's entrance.
• Answer calls courteously and handle inquiries effectively.
• Respond promptly to member requests and inquiries.

Skills

Customer Service Skills

Effective Communication

Multi-Tasking

Tech Savvy

Basic Accounting Knowledge

Education

High School Diploma or Equivalent

Job description

Overview

Are you a Motivator looking for a dynamic job that offers a friendly and positive work environment? We're excited to announce our opening for a Front Desk Associate position, tailored for nights and weekends.

Responsibilities

• Warm Welcome: Greet and direct our members, guests, and staff with enthusiasm, creating a friendly and inviting atmosphere during night and weekend shifts.
• Front Door Control: Maintain security and control at the gym's entrance and retail area, ensuring a safe and welcoming environment.
• Efficient Check-Ins: Follow proper check-in procedures, registering each member and guest promptly.
• Guest Registration: Register all guests using the correct procedures and direct appointments to fitness consultants professionally.
• Professional Phone Etiquette: Answer calls in a courteous and professional manner, handling inquiries and messages effectively.
• Appointment Management: Follow up on telephone inquiries to ensure appointments are booked correctly.
• Member Support: Respond promptly to member requests, inquiries, and concerns, maintaining our high-quality service standards.
• Neat Appearance: Present a tidy and professional appearance while on duty, wearing the proper uniform attire with your nametag.
• Customer Service: Distribute towels, and other materials as needed, making class reservations and processing retail and concession sales.
• Team Player: Attend staff meetings as directed and help maintain the front desk area according to company standards.
• Safety First: Follow safety procedures and report any safety concerns or incidents.
• Reliable Attendance: Work scheduled shifts and adhere to company attendance policies.
• Go the Extra Mile: Perform other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor, including light cleaning and organizing weights.

Qualifications

• High School Diploma or Equivalent: Required for this position.
• Customer Service Skills: Excellent customer service skills are essential.
• Effective Communication: Ability to communicate effectively with both staff and members, both verbally and in writing.
• Basic Accounting Knowledge: Understanding of basic accounting principles.
• Tech Savvy: Functional computer skills are required.
• Multi-Tasking: Ability to handle multiple tasks efficiently.
• Flexibility: Must be able to work a flexible schedule, including holidays and weekends.
• Physical Requirements: Must be able to lift 45lbs and stand for extended periods.
• Team Player: Uphold Gold's Gym Vision, Mission, Values, and code of conduct.
• Company Policies: Comply with all Gold's Gym policies and procedures.

If you're a motivated individual looking for a fulfilling part-time job that offers competitive pay and a supportive team, we encourage you to apply for our Front Desk Associate position. Join us in creating a welcoming and positive atmosphere at Gold's Gym PNW during nights and weekends!