Front Desk Associate

Gold's Gym Washington; Washington; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Access to gym facilities

Professional growth opportunities

Supportive team environment

Job summary

Golds Gym PNW is seeking a friendly Front Desk Associate to welcome members and guests, handle check-ins, and answer inquiries. The role focuses on afternoon and evening shifts, with weekend availability, offering a supportive team environment and opportunities to grow within the gym.

Responsibilities include greeting guests, processing memberships and sales, and maintaining a clean desk. Prior customer service experience is a plus, and basic data entry skills are helpful for member check-in.

Qualifications

• Professional and friendly demeanor with excellent communication skills.
• Availability for afternoon and evening shifts as specified.
• Previous customer service experience is a plus.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills for data entry and member check-in.
• Knowledge or interest in fitness and wellness.
• Must be reliable and punctual.

Responsibilities

• Greet members and guests with a warm and welcoming attitude.
• Check-in members, provide access cards, and assist with inquiries.
• Handle incoming phone calls and address member questions or concerns.
• Maintain a clean and organized front desk area.
• Process membership and retail sales transactions accurately.
• Enforce gym policies and safety protocols.
• Assist in resolving member issues and provide exceptional customer service.
• Assist with light administrative tasks as needed.

Skills

Customer service

Communication skills

Multitasking

Data entry

Job description

Job Description

Job Description

Job Type: Part-Time

Shift Availability: Afternoons and Evenings (Monday-Friday, 3:00 pm - 10:15 pm); Weekends

About Us: Golds Gym PNW is a well-established fitness facility dedicated to providing a welcoming and energetic environment for our members. We are seeking a dedicated Front Desk Associate to join our team, supporting our mission to help people achieve their fitness goals.

Job Description: As a Front Desk Associate, you will be the first point of contact for our members and visitors. Your friendly and professional demeanor will play a crucial role in creating a positive experience for everyone who enters our facility. This is a part-time position with a focus on afternoon and evening shifts, making it an ideal opportunity for students or those seeking supplemental income.

Responsibilities

• Greet members and guests with a warm and welcoming attitude.
• Check-in members, provide access cards, and assist with inquiries.
• Handle incoming phone calls and address member questions or concerns.
• Maintain a clean and organized front desk area.
• Process membership and retail sales transactions accurately.
• Enforce gym policies and safety protocols.
• Assist in resolving member issues and provide exceptional customer service.
• Assist with light administrative tasks as needed.

Requirements

• Professional and friendly demeanor with excellent communication skills.
• Availability for afternoon and evening shifts as specified.
• Previous customer service experience is a plus.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills for data entry and member check-in.
• Knowledge or interest in fitness and wellness.
• Must be reliable and punctual.

Benefits

• Access to gym facilities and fitness classes.
• Opportunities for professional growth within the organization.
• A supportive and friendly team environment.