Front Desk Float (52521)

Platinum Dermatology Partners LLC; Santa Barbara (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Short-term/Long-term disability

Life and other voluntary plans

401(k) plan

Employee Referral Program

Paid Time-Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners is seeking a Front Desk Coordinator to be the first point of contact at multiple dermatology clinics. The role emphasizes delivering exceptional patient service in a fast-paced environment and coordinating schedules across locations.

The ideal candidate brings 2–3 years of medical front desk experience, familiarity with EMR systems, and strong communication, organization, and professionalism. Dermatology background preferred; valid driver’s license required.

Qualifications

• Must have 2–3 years of front desk experience in a medical office/clinic.
• Dermatology or cosmetic experience preferred.
• Experience with insurance verification and scheduling.
• Knowledge of CPT/ICD-10 terminology.
• Strong written and verbal communication.
• Professional appearance and mannerisms.
• Ability to work efficiently in a fast-paced environment.
• Must have EMR experience.
• Valid driver's license and reliable transportation.

Responsibilities

• Greet patients and manage check-in/check-out.
• Ensure paperwork and EMR forms are complete.
• Enter medical histories and prescriptions into EMR.
• Educate patients and respond to questions in person or by phone.
• Schedule new, returning, and follow-up appointments.

Skills

Customer service

Communication

Mathematics

Professional appearance

Time management

Compassion

Education

High School Diploma or GED

Tools

EMR systems

Insurance verification

Scheduling

CPT/ICD-10 knowledge

Job description

Who We Are:

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

The ideal Front Desk Coordinator views themselves as a Director of First Impressions . The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.

This role requires working at multiple locations.

General Duties & Responsibilities:

• Fulfill responsibilities as assigned by management.
• Extend friendly and welcoming greetings.
• Ensure paperwork and EMR systems are current and correctly filled out.
• Enter medical histories and prescriptions into EMR.
• Educate patients and respond to questions in the office/on the phone as needed.
• Scheduling patients for new/returning/follow-up appointments.

Qualifications

Education:

• High School Diploma or GED is required.

Job Qualifications:

• Minimum 2-3 years of experience working at the front desk in a medical office/clinic.
• Prior dermatology or cosmetic experience is preferred.
• Patient check-in and check-out workflows.
• Prior insurance verification and scheduling experience is required.
• Knowledgeable of medical dermatology terms/CPT, ICD-10.
• Quality written and verbal communication skills.
• Quality mathematics skills.
• Professional in appearance and mannerisms.
• Able to work efficiently in a fast-paced environment
• Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
• Able to prioritize tasks, understand the providers instructions, and know when to seek information or advice.
• Experience using EMR systems is required.
• Must have a valid driver's license and reliable transportation.

Our competitive benefits package includes the following:

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity:

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of an any type??

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.