Front Desk Float

Platinum Dermatology Partners; Santa Barbara (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan

Paid Time-Off

Holidays

Job summary

Platinum Dermatology Partners is seeking a Front Desk Coordinator to support multiple clinic locations, including Solvang. You will greet patients, manage check-in/out, enter medical histories in EMR, verify insurance, and schedule appointments with a patient-first approach.

Ideal candidates have 2–3 years of medical front desk experience, dermatology exposure, and a valid driver’s license. This role demands professionalism in a fast-paced dermatology environment.

Qualifications

• High school diploma or GED required.
• 2–3 years of front desk experience in a medical office/clinic.
• Dermatology or cosmetic experience preferred.
• Valid driver’s license and reliable transportation required.
• Knowledge of EMR workflows and CPT/ ICD-10 terminology.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients warmly and manage front desk operations.
• Enter medical histories and prescriptions into EMR.
• Schedule new/returning/follow-up appointments.
• Verify insurance and process check-ins/outs.
• Educate patients and respond to questions in person or on the phone.
• Coordinate care across multiple locations, including Solvang clinic.

Skills

Customer service

EMR systems

Scheduling

Insurance verification

Dermatology terminology

CPT/ICD-10

Professional communication

Front desk experience

Education

High School Diploma or GED

Tools

EMR software

Job description

Who We Are:Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.The ideal Front Desk Coordinator views themselves as a “Director of First Impressions”. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.This role requires working at multiple locations, including the Solvang clinic.General Duties & Responsibilities:Fulfill responsibilities as assigned by management.Extend friendly and welcoming greetings.Ensure paperwork and EMR systems are current and correctly filled out.Enter medical histories and prescriptions into EMR.Educate patients and respond to questions in the office/on the phone as needed.Scheduling patients for new/returning/follow-up appointments.Education:High School Diploma or GED is required.Job Qualifications:Minimum 2-3 years of experience working at the front desk in a medical office/clinic.Prior dermatology or cosmetic experience is preferred.Must have a valid driver's license and reliable transportation.Patient check-in and check-out workflows.Prior insurance verification and scheduling experience is required.Knowledgeable of medical dermatology terms/CPT, ICD-10.Quality written and verbal communication skills.Quality mathematics skills.Professional in appearance and mannerisms.Able to work efficiently in a fast-paced environmentAble to demonstrate compassion and caring when dealing with others, patients, and co-workers.Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.Experience using EMR systems is required.Our competitive benefits package includes the following:Medical, Dental, and Vision insuranceShort-term/Long-term disabilityLife and other voluntary plans401(k) planEmployee Referral ProgramPaid Time-OffCompany-Paid HolidaysEquipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.Equal Employment Opportunity:Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.No phone calls or agencies, please.INDHP1