Front Desk & Customer Concierge — Part-Time, Flexible Schedule

Mathnasium LLC.; Fairfield (CA); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Opportunity for advancement

401(k)

Flexible schedule

Job summary

Mathnasium LLC. is seeking a part-time Front Desk Associate to greet families, manage the front desk, and handle scheduling and administrative tasks. The role supports instructors and directors by maintaining organization and clear communication with families.

The position offers a flexible schedule, opportunities for advancement, and a compensation range of $18–$24 per hour depending on experience and location.

Qualifications

• Experience in customer service or front desk roles.
• Ability to stay organized in a fast-paced environment.
• Basic math comfort is a plus but not required.

Responsibilities

• Greet students and families warmly at arrival and departure.
• Answer calls, emails, and texts promptly and professionally.
• Assist with scheduling, rescheduling, and cancellations.
• Provide information about Mathnasium programs to inquiries.
• Manage check-in and check-out at the front desk.
• Maintain attendance and scheduling records in the CRM.
• Process payments and answer billing questions.
• Help with enrollment paperwork and digital forms.
• Keep reception area neat and welcoming.
• Assist with lead follow-ups and parent reminders.
• Organize materials for instructors and restock supplies.

Skills

Customer service

Organizational skills

Multitasking

Communication

Front desk experience

Job description

Mathnasium LLC. is seeking a part-time Front Desk Associate to greet families, manage the front desk, and handle scheduling and administrative tasks. The role supports instructors and directors by maintaining organization and clear communication with families.

The position offers a flexible schedule, opportunities for advancement, and a compensation range of $18–$24 per hour depending on experience and location.