Front Desk & Customer Care Specialist

Chico Nissan; Chico (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Chico Nissan is seeking a friendly and professional Receptionist/Customer Service Representative in Chico, California. This role involves answering calls, providing information about services, scheduling appointments, and assisting with administrative tasks.

The ideal candidate should have a high school diploma, prior customer service or receptionist experience, strong communication skills, and be proficient in Microsoft Office. Join us to contribute to a positive customer experience!

Qualifications

• Previous experience in a customer service or receptionist role preferred.
• Ability to multitask and prioritize tasks effectively.
• Proactive attitude with a willingness to learn and adapt.

Responsibilities

• Answer phone calls and direct them appropriately.
• Provide information to guests about company services.
• Schedule appointments and maintain calendars.
• Assist with administrative tasks like data entry and filing.
• Uphold customer privacy and confidentiality.
• Maintain office security and monitor access.
• Document customer interactions to improve service quality.
• Identify opportunities to enhance customer satisfaction.

Skills

Communication skills

Customer service orientation

Organizational skills

Attention to detail

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Chico Nissan is seeking a friendly and professional Receptionist/Customer Service Representative in Chico, California. This role involves answering calls, providing information about services, scheduling appointments, and assisting with administrative tasks.

The ideal candidate should have a high school diploma, prior customer service or receptionist experience, strong communication skills, and be proficient in Microsoft Office. Join us to contribute to a positive customer experience!