Front Desk Coordinator I

Smile Doctors, LLC; Sicklerville (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a people-first culture at a leading dental practice as a Front Desk Coordinator I. You’ll be the welcoming face for our patients, managing appointments, answering queries, and supporting the team. Enjoy benefits like medical insurance and paid time off while contributing to a positive, dynamic workplace.

Benefits

Medical, dental, vision, and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off in your first year

Paid holidays

Qualifications

• Administrative experience preferred (1 year).
• Bilingual preferred, not required.

Responsibilities

• Greets and receives customers.
• Answers and routes calls.
• Verifies insurance information.
• Coordinates payment arrangements.

Skills

Effective Communication

Listening

Education

High School Diploma or equivalent

Job description

Sicklerville, Winslow Township, NJ 08081, USA

Job Description

Posted Wednesday, June 11, 2025 at 5:00 AM

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a career that makes you smile?

We’re seeking a Front Desk Coordinator I to join our growing team.

How you’ll make us better:

Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).

• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Makes appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Sicklerville, Winslow Township, NJ 08081, USA