Front Desk Coordinator I

GI Alliance; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Front Desk Coordinator I to join their dynamic team. In this role, you will perform essential clerical duties, manage patient interactions, and ensure the smooth operation of the front office. Your responsibilities will include answering high-volume calls, scheduling appointments, and maintaining patient records with confidentiality. This position offers an exciting opportunity to contribute to a healthcare environment that values communication and organization. If you are detail-oriented and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• 2+ years of experience in a medical/front office setting preferred.
• Ability to learn new computer programs and organize tasks.

Responsibilities

• Answer and screen high volume calls courteously.
• Schedule patient appointments and gather patient information.
• Manage front office organization and supplies.

Skills

Communication Skills

Data Entry

Customer Service

Office Equipment Operation

Education

High School Diploma or GED

Job description

Join to apply for the Front Desk Coordinator I role at GI Alliance

GI Alliance is seeking an experienced Front Desk Coordinator I.

Description

GI Alliance is seeking an experienced Front Desk Coordinator I. Duties include, but are not limited to:

Position purpose

Performs clerical duties for office management, including answering phones, scheduling, copying, and chart creation/scanning. Responsible for data entry, patient account follow-up, and monthly reports.

Responsibilities

• Answer and screen high volume calls courteously, record messages.
• Schedule patient appointments and procedures.
• Check-in and check-out patients.
• Gather and verify patient information and complete registration forms.
• Collect payments, reconcile charges, verify account balances, and inform patients of unpaid balances.
• File and scan patient records in EMR, maintain confidentiality.
• Manage front office organization and supplies.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED.
• At least two years of experience in a medical/front office setting preferred.
• Entry level (1-4 years) with supervision needed; over 4 years if only meeting basic requirements.

Performance requirements

• Knowledge of clinic policies, computer applications, and basic arithmetic.
• Skill in operating office equipment, handling paperwork, and communication.
• Ability to learn new computer programs, organize tasks, and adapt to changing demands.

GI Alliance is an Equal Opportunity Employer committed to diversity and inclusion. All offers contingent on pre-employment screening. Applications must be complete; no phone calls or agencies.