Front Desk Coordinator — HEAP Program

Catholic Charities; City of Rochester (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

403b retirement plan

Generous time off

Comprehensive benefits

Supportive environment

Growth opportunities

Intrinsic reward

Job summary

Catholic Charities is seeking an organized Receptionist for the HEAP Office in Rochester. You will provide front-desk support, manage inquiries about the HEAP program, and assist with clerical tasks to ensure smooth operations.

Two years of clerical experience preferred, with an Associates degree in related fields. You will work Monday–Friday, 8am–4pm, in a collaborative, mission-driven environment focused on helping community members achieve independence.

Qualifications

• Experience providing reception duties for a busy program or office setting.
• Familiarity with HEAP or social services programs is a plus.
• Strong organizational and communication skills required.

Responsibilities

• Serve as front desk for HEAP Office; greet visitors professionally.
• Manage inquiries about HEAP program and guidelines.
• Screen and route requests for program access; process mail and forms.

Skills

Reception

Clerical

Customer service

Education

Associates degree

Job description

Catholic Charities is seeking an organized Receptionist for the HEAP Office in Rochester. You will provide front-desk support, manage inquiries about the HEAP program, and assist with clerical tasks to ensure smooth operations.

Two years of clerical experience preferred, with an Associates degree in related fields. You will work Monday–Friday, 8am–4pm, in a collaborative, mission-driven environment focused on helping community members achieve independence.