Front Desk Coordinator - Charlottesville, VA

The Joint Chiropractic; Charlottesville (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading chiropractic organization as a Sales Associate, where you'll play a key role in promoting health and wellness. This position requires a commitment to excellent customer service, the ability to drive sales goals, and an interest in continuous growth within the company. Engage directly with patients, educate them on services, and help contribute to a positive clinic atmosphere. With your proactive attitude and sales experience, you can thrive in this dynamic environment.

Qualifications

• At least one year of previous sales experience required.
• Strong phone and computer skills necessary.
• Ability to prioritize and perform multiple tasks.

Responsibilities

• Manage patient flow and check members and patients in.
• Educate patients about wellness offerings and services.
• Participate in marketing/sales opportunities to attract new patients.

Skills

Customer Service Orientation

Sales Skills

Communication

Organization

Proactivity

Education

High school diploma or equivalent (GED)

Job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• ‘Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner
• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

As a sales associate, what is the one thing you are best at?*

What are your expectations for compensation?*

What experience do you have in membership/enrollment sales?*

Share specific details about your sales performance in the last year.*

What do you consider to be your greatest strength, and how has it helped you in your previous roles?*

Why do you think you would be a good fit for this position?*

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