Front Desk Coordinator (53110)

Platinum Dermatology Partners; Camarillo (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Short-term/Long-term disability

Life and other voluntary plans

401(k) plan

Paid Time-Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners seeks a friendly Front Desk Coordinator to manage patient check-in/out, answer calls, schedule appointments, and handle routine inquiries with accuracy. The ideal candidate will verify insurance, review EMA data, and maintain patient records in a fast-paced dermatology clinic.

Requirements include a high school diploma or GED and 2-3 years of front desk experience in a medical setting, with dermatology exposure preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 2-3 years of front desk experience in a medical office/clinic.
• Dermatology or cosmetic clinic experience preferred.
• Must be able to verify insurance and scheduling efficiently.
• Knowledge of CPT/ICD-10 medical terminology is beneficial.

Responsibilities

• Handle front desk operations: answer phones, greet patients, schedule appointments, and route non-routine requests.
• Prepare patient paperwork before appointments.
• Review EMA and update patient information as needed.
• Enter updated information accurately in EMA and verify insurance eligibility.
• Collect copays and balances at check-in/out.
• Support overall clinic operations as assigned.

Skills

Front desk experience

Medical office experience

Insurance verification

Medical terminology CPT ICD-10

Communication skills

Mathematics

Professional appearance

Education

High School Diploma or GED

Tools

EMR systems

Job description

Job Details:

Job Location: Coastal Dermatology - Kaplan Camarillo - Camarillo, CA 93010, Position Type: Full Time, Salary Range: $23.00 - $24.00 Hourly

Company Conformance Statements:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

The ideal Front Desk Coordinator views themselves as a “Director of First Impressions”. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.

General Duties & Responsibilities:

• Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
• Prepares necessary patient paperwork before the patient’s appointment.
• Review EMA for information that needs to be updated.
• Updates patients' information and accurately enters it in EMA.
• Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
• Recording and collecting patient copays and/or balances at check-in/out.
• Other duties as assigned

Qualifications: Education:

High School Diploma or GED equivalent is required.

Qualifications:

• Minimum 2-3 years of experience working at the front desk in a medical office/clinic.
• Prior dermatology or cosmetic experience is preferred.
• Patient check-in and check-out workflows.
• Prior insurance verification and scheduling experience is required.
• Knowledgeable of medical dermatology terms/CPT, ICD-10.
• Quality written and verbal communication skills.
• Quality mathematics skills.
• Professional in appearance and mannerisms.
• Able to work efficiently in a fast-paced environment
• Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
• Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.
• Experience using EMR systems is a plus.

Our competitive benefits package includes the following:

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity:

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.