Front Desk Coordinator (44352)

West Dermatology; Plano (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is looking for a Front Desk Coordinator to provide exceptional customer service in a dynamic environment. This full-time role involves managing front desk operations, including patient interactions, scheduling, and insurance verification. The ideal candidate will have a high school diploma and experience in a medical setting, demonstrating excellent communication and organizational skills. Join a dedicated team that values collaboration and integrity, and contribute to high-quality dermatology services across multiple states. This is a great opportunity for those looking to grow in the healthcare field.

Benefits

Medical, Dental, and Vision insurance

Disability and Life insurance

401(k) plan

Paid Time Off and Holidays

Employee Referral Program

Qualifications

• 1-2 years of experience in a medical office or clinic setting.
• Knowledge of medical dermatology terms, CPT, ICD-10 preferred.

Responsibilities

• Handle front desk operations including answering phones and greeting patients.
• Verify insurance eligibility and manage patient payments.

Skills

Customer Service

Communication Skills

Mathematics Skills

Knowledge of Medical Terminology

Education

High School Diploma or GED

Tools

EMR Systems

Job description

Join Our Team as a Front Desk Coordinator at West Dermatology

We are seeking a friendly, professional, and patient-focused individual to join our team as a Front Desk Coordinator (44352) at West Dermatology. As the first point of contact for our patients, you will play a crucial role in delivering exceptional customer service in a fast-paced environment.

About Us

Platinum Dermatology Partners is a network of over 145 clinics across Texas, Arizona, California, Nevada, and Florida, dedicated to providing high-quality dermatology services including general dermatology, cosmetic treatments, and cancer screenings. Our core values emphasize collaboration, ownership, respect, excellence, authenticity, and integrity.

Key Responsibilities

• Handle front desk operations professionally, including answering phones, greeting patients, scheduling appointments, and addressing inquiries.
• Prepare patient paperwork and review/update information in EMA.
• Verify insurance eligibility, payer sources, and prior authorizations.
• Manage patient payments, including copays and balances.
• Perform additional duties as assigned.

Qualifications

• High School Diploma or GED required.
• 1-2 years of experience in a medical office or clinic setting.
• Knowledge of medical dermatology terms, CPT, ICD-10 preferred.
• Excellent communication and mathematics skills.
• Professional appearance and demeanor.
• Ability to work efficiently in a busy environment and demonstrate compassion.
• Experience with EMR systems is a plus.

Benefits

• Medical, Dental, and Vision insurance
• Disability and Life insurance
• 401(k) plan
• Paid Time Off and Holidays
• Employee Referral Program

Additional Information

This is a full-time, entry-level position. Employment is contingent upon successful background checks. We are committed to equal employment opportunity and prohibit discrimination based on legally protected characteristics.