Front Desk Coordinator

U.S. Oral Surgery Management; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Oral & Facial Surgeons of Michigan is seeking a dynamic Front Desk Office Coordinator to join our patient-centered team. You will manage phone interactions, assist with scheduling, register patients, and support practice operations.

Effective communication and multitasking in a fast-paced dental setting are essential. Prior dental/medical experience is preferred, and a commitment to exceptional patient experiences will help our team deliver efficient, compassionate care.

Qualifications

• High school diploma required.
• 1 year in a dental or medical setting preferred.
• Experience with administrative tasks and growth in prior roles.
• Ability to multitask in a fast-paced environment.
• Superior communication with patients and team members.

Responsibilities

• Answer the phone and assist patients with scheduling appointments.
• Check patients in, post payments, and create patient accounts.
• Assist with scheduling surgeries and ensure preparations are made.
• Collaborate with clinicians and staff to maintain clinic efficiency.
• Embrace diverse duties and opportunities for learning within the practice.

Skills

Patient-centric attitude

Multitasking ability

Communication skills

Customer service

Administrative skills

Education

High school diploma required

Job description

The following position is for employment with:

Oral & Facial Surgeons of Michigan

11525 Highland Rd #11, Hartland, MI 48353

5885 S. Main St. Ste 4, Clarkston, MI 48346

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

- Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.

- Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.

- Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.

- Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.

- Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

- Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.

- Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.

- Educational Background: Completion of high school or equivalent is required.

- Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.

- Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.

- Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.

- Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.

- Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.

- Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Previous Experience/Education:

1 year in a dental or medical setting preferred.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

P assion for Patient Care

O utstanding Results

W inning Attitude

E mbracing Continuous Improvement

R espect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.