Front Desk Coordinator

ORAL AND FACIAL SURGEONS OF MICHIGAN; Brighton, Clarkston, Waterford Charter Township (MI, MI, MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Oral & Facial Surgeons of Michigan is seeking a dynamic Front Desk Office Coordinator for our Hartland location. This full-time role focuses on delivering exceptional patient care, coordinating appointments, and supporting surgical scheduling to maximize practice efficiency.

Ideal candidates will have a high school diploma and prior front office experience in dental/medical settings, with strong communication and multitasking abilities. Join a growing team committed to patient-centered service.

Qualifications

• Patient-centric attitude that enhances satisfaction and office efficiency.
• Positive influence on patients, coworkers, referring offices, and the practice as a whole.
• Completion of high school or equivalent is required.
• 1 year in a dental/medical/surgical front office receptionist setting is preferred.
• Proven administrative experience with growth or improvement in previous roles.
• Multitasking ability in a fast-paced environment.
• Strong customer service skills and experience.
• Excellent verbal and written communication skills.
• Willingness to take on additional duties as assigned.

Responsibilities

• Answer phone, help schedule appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans.
• Assist with scheduling surgeries and ensure preparations are made.
• Collaborate with team to maintain an efficient office.
• Embrace a wide range of responsibilities and opportunities for learning and growth.

Skills

Patient-centric attitude

Positive impact

Multitasking ability

Customer service expertise

Communication skills

Adaptability

Education

High school diploma or equivalent

1 year front office dental/medical experience preferred

Job description

Job DetailsJob Location: MI01 HARTLAND - Hartland, MI 48353Position Type: FT1Salary Range: $16.50 - $20.50 HourlyThe following position is for employment with:

Oral & Facial Surgeons of Michigan

Hartland: 11525 Highland Rd, Suite 11, Hartland MI 48353

Clarkston: 5885 S. Main St, Suite 4, Clarkston, MI 48346

Brighton: 9880 E. Grand River Ave, Suite 150, Brighton, MI 48116

Waterford: 4250 Pontiac Lake Rd, Suite B, Waterford, MI 48328

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Previous Experience/Education:

• 1 year in a dental/medical/surgical front office receptionist setting is preferred.
• A winning attitude and ability to work as a team in a fast-paced environment is a must!

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.