Front Desk Coordinator

Loffler Companies; Saint Louis Park (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401K with Employer Match

Paid Time Off

Job summary

Loffler Companies is seeking a Front Desk Coordinator to warmly welcome visitors and oversee office front desk operations in a dynamic corporate setting. You will support multiple departments by preparing and delivering reports and ensuring smooth daily workflows.

The role requires professional appearance, strong communication, and reliable performance. A high school diploma and customer service experience are required, with opportunities to grow within a collaborative team.

Qualifications

• High School Diploma or GED is required.
• 1+ years of customer service and/or administrative experience preferred.
• Proficient with MS Office (Word, Excel, Outlook).
• Excellent phone etiquette and strong verbal communication skills are essential.

Responsibilities

• Greet guests professionally and warmly.
• Enforce building entry and safety protocols.
• Manage incoming calls and route to the correct person/department.
• Log sales leads into the CRM database.
• Open/close visitor area and secure the building as needed.
• Maintain and order office supplies to control costs.
• Distribute incoming mail per guidelines.
• Coordinate catering requests and track expenses.
• Process supply requests and quotes in software systems.
• Adhere to Employee Handbook policies.

Skills

Excellent phone etiquette

Excellent verbal communication

Punctual and dependable

Customer service driven

Multitasking

Professional appearance

Work with minimal supervision

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Looking to be the face of a dynamic company? Look no further! As our Front Desk Coordinator, you'll be the warm welcome that sets the tone for all visitors and callers to Loffler Companies. Your exceptional hospitality and attention to detail will ensure that every guest feels valued and attended to. Not only will you be the gatekeeper of our building, but you'll also play a crucial role in supporting various departments by preparing and delivering reports. If you're ready to be the heart of our office,

Essential Duties and Responsibilities

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Other related duties may be assigned.

• Greet guests in a professional, friendly, hospitable manner.
• Enforce building entry and safety protocols.
• Professionally administer all incoming calls and ensure phone calls are redirected to the proper person or department.
• Log all incoming sales leads into the CRM database.
• Open and close visitor area (locking doors, turning off lights).
• Maintain office supply inventory, control costs, and order office supplies as needed.
• Sort and distribute incoming mail according to established guidelines.
• Arrange catering requests for business lunches, etc. and track monthly catering expenses for the Executive Assistant.
• Monitor supply needs and process requests using a variety of software programs: PrintVision, Print Audit, FM Audit, Vcare, and ImageWare
• Process new supply requests or quotes in E-Automate.
• Processing supply requests from clients on the phone or submitted electronically.
• Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.

Qualifications/Requirements

• In Office Position 5 days per week
• Professional appearance.
• Excellent phone etiquette.
• Excellent verbal communication skills.
• Punctual and Dependable.
• Able to work with minimum supervision.
• Should be customer service driven.
• Some knowledge of MS Office (Word, Excel, Outlook).
• Able to multi-task.

Education/Experience

• High School Diploma or GED.
• One or more years of customer service and/or administrative experience.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment.
• Fluorescent lighting.
• Moderate noise level.

For information on the physical demands of this job, see Human Resources.

The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

Why Work for Us?

• Top Workplace
• Career Advancement
• Employer Paid Life Insurance and Disability
• Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement

Loffler Core Values

What Defines our Culture.

• Positive Attitude:Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player.
• Integrity:Live the Mission. Be Honest. Deliver on Commitments. Do What is Right.
• Innovation:Be a Visionary. Welcome New Ideas. Work Smarter.
• Customer First Focus:Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job.
• Professionalism:Commit to Excellence. Learn & Improve. Looks and Words Matters. Best in Industry; Field Expert.
• Drive for Results:Performance-Orientated. Hard-Working. Refuse to Lose. Accountable.

Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.