Front Desk Coordinator

Lone Peak Management Gr; Pueblo (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

Lone Peak Management Gr is seeking a skilled Dental Front Desk Coordinator to join our team in Pueblo, Colorado. This role involves managing patient appointments and inquiries while providing exceptional service within a dental office.

The ideal candidate will have experience in a dental practice and superior communication skills. Proficiency in dental terminology and software, along with strong organizational abilities, are essential for success in this position.

Qualifications

• Minimum of 2 years of experience in a dental practice.
• Ability to interact compassionately with patients.
• Demonstrated ability to prioritize tasks efficiently.

Responsibilities

• Schedule and coordinate dental appointments.
• Manage incoming calls, emails, and patient inquiries.
• Maintain accurate and confidential dental records.

Skills

Bilingual

Excellent communication skills

Proficient in dental software systems

Strong organizational abilities

Dental terminology knowledge

Education

High school diploma or equivalent

Associate's or Bachelor's degree in healthcare administration

Tools

Microsoft Office Suite

Dental software

Job description

Job Summary

We are seeking a skilled Dental Front Desk Coordinator to join our dental practice team. The selected individual will be responsible for managing patient appointments, inquiries, and providing exceptional customer service to patients and their families within a dental office setting.

Qualifications

• Bilingual is a must
• High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration or related field preferred
• Minimum of 2 years of experience in a dental practice or dental care environment, with knowledge of dental office protocols
• Excellent communication skills and the ability to interact compassionately with patients
• Proficient in dental terminology, dental software systems, and Microsoft Office Suite
• Strong organizational abilities with attention to detail
• Demonstrated ability to prioritize tasks efficiently in a fast-paced dental office environment

Responsibilities

• Schedule and coordinate dental appointments, treatments, and follow-up visits
• Manage incoming calls, emails, and patient inquiries in a professional and courteous manner
• Maintain precise and confidential dental records, ensuring accuracy and compliance with regulations
• Collaborate with dental providers and staff to ensure smooth patient care and treatment coordination
• Verify dental insurance coverage, process claims, and assist with billing procedures
• Offer compassionate support and guidance to patients throughout their dental care experience

Additional Requirements

• Certification or training in Dental Office Management or related field is a plus
• Proficiency in dental software
• Ability to work effectively both independently and as a collaborative team member
• Strong problem-solving skills and the capacity to handle patient concerns with empathy and professionalism
• Dedication to upholding high standards of dental care and patient service