Front Desk Coordinator

1-800 WATER DAMAGE of Cleveland West; North Olmsted (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading property restoration company is seeking a Front Office Coordinator to provide comprehensive administrative and clerical support. The role demands excellent organizational skills, interaction with customers, and proficiency in software applications such as Outlook, Excel, and Word. Candidates should possess a High School Diploma and relevant experience, with opportunities for paid holidays, PTO, and career advancement.

Benefits

Paid Holidays

PTO

Paid Training

Growth and Career Advancement Opportunities

401(k)

Qualifications

• 2-5 years of experience as a receptionist or in administrative support.
• Must have a valid Driver’s License and a clean driving record.
• Experience in construction or marketing industries is helpful.

Responsibilities

• Greet guests in a friendly manner; answer and transfer phone calls.
• Manage and approve conference room calendar requests.
• Order and maintain inventory of office supplies.

Skills

Communication

Problem Solving

Organizational Skills

Education

High School Diploma or GED

Associates Degree

Tools

Outlook

Excel

Word

PowerPoint

Job description

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Job Summary

The front office coordinator will provide administrative, clerical, and phone support for the entire company. This position includes scheduling conference room meetings, maintaining files, paperwork, and company mail, inventory ordering, tracking, and organization for all office supplies.

Responsibilities

• Greet all RestorationServices Guests in a friendly and inviting manner via phone and in person.
• Answer and Transfer phone calls to different departments.
• Manage and approve calendar requests for conference room meetings.
• Assist Mitigation, Construction, and Administrative teams with document scanning.
• Maintain front desk: scanning, files, paperwork, outgoing mail.
• Weekly ordering of office supplies and maintain inventory.
• Assist in ordering and maintain uniform inventory.
• Assist in taking new losses via phone.
• Support additional administrative support for all departments and employees as needed.

Qualifications

• 2-5 years experience as a receptionist and/or administrative support.
• Ability to write and compile reports and correspondence.
• Previous experience with Outlook, Excel, Word, and PowerPoint.
• Associates Degree preferred but High School Diploma or GED required.
• Previous experience within the construction and marketing industries helpful.
• Must maintain a valid Driver’s License and maintain a safe driving record.
• Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability.
• Must be able to stand; walk, sit, use hands to finger, handle, or feel – reach with hands & arms and talk or hear.
• Must be able to regularly lift and or move up to 25 pounds.
• Paid Holidays
• PTO
• Paid Training
• Growth and Career Advancement Opportunities

Compensation: $17.00 per hour

Choose a Rewarding Career with 1-800 WATER DAMAGE

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

What We Do

We handle a range of restoration projects including emergency mitigation,water damage restoration , carpet cleaning, fire and smoke damage restoration, sewage cleanup,mold remediation , and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.

Our Values

Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.

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1-800 WATER DAMAGE also offers a wide range of benefit options, which may include:

401(k)