Front Desk Coordinator

VNACJ Community Health Center; Keyport (NJ); On-site; USD 22,000 - 33,000; Full time

Job summary

VNACJ Community Health Center in Keyport, NJ is hiring a Front Desk Coordinator to oversee front‑office operations and ensure a welcoming, efficient patient experience. You will be the first point of contact for the site, supporting daily operations and maintaining accurate records.

The role requires strong organizational and communication skills, experience in a medical office is a plus, and a valid driver’s license. Bilingual English/Spanish is preferred to serve diverse clients.

Qualifications

• High School diploma or GED required.
• Experience in a medical office is a plus.
• Strong organizational and customer service skills required.
• Bilingual English/Spanish preferred.

Responsibilities

• Be the welcoming face of the health center and deliver excellent customer service.
• Create and maintain client files and medical records with accuracy.
• Provide administrative support to staff and practice manager.
• Manage front-office transactions and maintain confidentiality.
• Coordinate appointment scheduling and telephone communications.
• Ensure compliance with attendance, appearance, and confidentiality policies.
• Perform other related tasks to support the health center.

Skills

Organizational skills

Customer service

Verbal and written communication

MS Office

Driver's license

Education

High School diploma or GED

Tools

MS Office

Job description

VNACJ Community Health Center is hiring!

Front Desk Coordinator

At Visiting Nurse Association of Central Jersey Community Health Center (VNACJ CHC), we’re dedicated to offering accessible, high‑quality healthcare to New Jersey residents. Our services span preventive care, primary care, wellness support, mental health counseling, prenatal care, and more — all delivered in a compassionate, community‑focused environment. With four locations serving families of all ages, we’re committed to meeting the unique needs of every individual.

Position Summary:

We are seeking a full‑time Front Desk Coordinator to join our team at the Keyport facility. In this role, you will oversee front‑office operations and ensure every patient receives a welcoming, efficient, and supportive experience from the moment they arrive. As the first point of contact for the site, you’ll play a key role in creating a positive environment and keeping daily operations running smoothly.

Why Join Us?

At VNACJ, you’re not just taking a job — you’re stepping into a role that directly strengthens the health and wellness of our community. You’ll join a team that values professionalism, compassion, and genuine human connection. If you’re passionate about healthcare and love working with people from diverse backgrounds, this is a place where you’ll thrive and make a meaningful impact.

Responsibilities:

• Be the welcoming face of the health center, offering excellent customer service by interacting with clients and staff in a friendly, professional manner
• Create and maintain client files and medical records with accuracy and attention to detail
• Provide vital administrative support to the professional staff and practice manager, ensuring smooth day-to-day operations
• Manage financial transactions and front-office operations, maintaining confidentiality and accuracy at all times
• Ensure efficient appointment scheduling, telephone communication, and processing of paperwork for clients
• Follow all organizational policies related to attendance, appearance, and confidentiality
• Perform other related tasks as needed to support the overall mission of the health center

Job Competencies & Minimum Qualifications

• High School diploma or GED
• Prior medical office experience i.e. telephone, fax machines, copiers, appointment scheduling, medical billing, coding data entry a plus
• Excellent organizational and customer serviceskills
• Excellent verbal and written communication skills; bilingual (English/Spanish) preferred
• Strong computer skills withproficiency in MS Office products
• Car and valid driver’s license
• Bilingual (Spanish/English) preferred

Working Conditions/Physical Demand

Business office environment within a fast paced healthcare center with heavy customer service, data entry, phone, fax and computer use

In compliance with New Jersey's Pay Transparency Act, the compensation range for this position is USD $16.00 to USD $24.00. When determining an offer, VNA Health Group considers factors such as the scope and responsibilities of the role, the candidate's work experience, education/training, relevant skills, internal pay equity, and market and organizational conditions. For more details about our benefits, please visit our Careers page.

EEOC

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.