Front Desk Coordinator

Southeast Dental Partners; Charlotte (NC); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

PTO & holidays

401(k)

Job summary

City Dental in Charlotte, NC is seeking a Front Desk Coordinator to manage daily front desk operations. Work Mon-Thurs, 8am-4pm, with no Fridays or weekends.

You will check in/out patients, schedule appointments, verify insurance, discuss treatment plans, and collect co-pays. Requirements include dental front office experience or strong customer service skills, ability to multitask, and friendly, organized demeanor.

Qualifications

• Dental front office experience or strong customer service background required.
• Ability to verify insurance and discuss treatment plans with patients.
• Strong organizational and multitasking skills.

Responsibilities

• Check-in/check-out and phone duties.
• Daily scheduling, including same-day appointments.
• Insurance verification, breakdowns, treatment plans, co-pays.
• Patient records and front office operations.

Skills

Customer service

Scheduling

Insurance verification

Front desk operations

Multitasking

Education

Dental front office experience

Job description

Front Desk Coordinator - City Dental

Mon-Thurs, 8am-4pm. No Fridays or weekends. Dental office in Charlotte, NC.

Patients consistently mention in reviews how friendly and efficient our team is.

You'll run the front desk: check patients in and out, manage the schedule, handle insurance and payments, and keep things moving. Dental experience preferred, but a strong customer service background will also be strongly considered.

You’ll do:

• Check-in/check-out and phones
• Daily scheduling, including same-day appointments
• Insurance verification, breakdowns, treatment plans, co-pays
• Patient records and front office operations

You bring:

• Dental front office experience preferred (insurance, benefit breakdowns)
• Or: strong customer service experience, fast learner
• Organized, friendly, comfortable multitasking

Benefits: Competitive pay, health/dental insurance, PTO + holidays, 401(k)