Front Desk Coordinator

JCYS; Buffalo Grove (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

The Jewish Council for Youth Services (JCYS) in Buffalo Grove, Illinois, is seeking a Front Desk Coordinator to create a welcoming environment for families and visitors. This full-time role requires strong organizational and communication skills as well as administrative support abilities.

The ideal candidate will manage front desk operations, assist with administrative tasks, and maintain a professional lobby atmosphere. Join JCYS and make a positive impact on children's lives in the community!

Qualifications

• Previous experience in a front desk, administrative, or customer service role.
• Strong written and verbal communication skills.
• Excellent listening skills and attention to detail.
• Friendly, professional, and energetic demeanor.

Responsibilities

• Welcome and check in families and visitors, verifying identification as needed.
• Answer phones and respond to general email inquiries.
• Provide administrative and clerical support to the center’s leadership and teaching staff.
• Maintain inventory and order office and copier supplies.

Skills

Front desk experience

Communication skills

Attention to detail

Customer service

Job description

Jewish Council for Youth Services (JCYS) – Buffalo Grove, Illinois

Jewish Council for Youth Services (JCYS) is a 119-year-old, Chicago-based nonprofit organization that offers high-quality early childhood education and summer camp programs to children of all religions, races, and ethnicities throughout the Chicagoland area.

We are currently seeking a full-time Front Desk Coordinator to join our team at our Buffalo Grove location. The ideal candidate is friendly, organized, and dependable, with strong communication skills and a passion for supporting children and families.

Schedule:

• Monday–Friday - 7:15 AM to 3:15 PM

Position Summary:

The Front Desk Coordinator plays a key role in creating a welcoming, safe, and professional environment for families, staff, and visitors. This individual is responsible for managing the front lobby, supporting daily operations, and assisting with administrative tasks that contribute to the smooth functioning of the center.

Key Responsibilities:

• Welcome and check in families and visitors, verifying identification as needed
• Greet families during drop‑off and pick‑up
• Answer phones and respond to general email inquiries
• Relay messages to staff as necessary
• Monitor and control access to the building beyond the reception area
• Develop familiarity with programs and daily schedules
• Generate reports (e.g., enrollment, attendance)
• Create flyers and materials for center events (e.g., Grandparents Night)
• Provide administrative and clerical support to the center’s leadership and teaching staff
• Maintain inventory and order office and copier supplies within budget
• Update and manage student files in coordination with early childhood staff
• Oversee copier and printer maintenance
• Organize and maintain school enrollment and inquiry records
• Perform other duties as assigned

Qualifications:

• Previous experience in a front desk, administrative, or customer service role
• Strong written and verbal communication skills
• Excellent listening skills and attention to detail
• Sound judgment and decision‑making abilities
• Friendly, professional, and energetic demeanor

Physical Requirements:

This role requires the ability to:

• Sit, stand, walk, talk, and hear regularly
• Use hands to handle or feel objects; reach with arms
• Occasionally climb, balance, stoop, kneel, crouch, or crawl
• Occasionally lift and/or move up to 25 pounds
• Use close, distance, and peripheral vision, depth perception, and the ability to adjust focus

JCYS is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.