Front Desk Concierge - Warm Welcome & Organized Support

EPIC Healthcare; Jackson Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Comprehensive benefits package

Job summary

EPIC Healthcare seeks a friendly Receptionist/Concierge at Wedgewood Garden Care Center, Freehold, NJ. You will be the first point of contact for residents, families, and visitors, greeting guests and answering inquiries with professionalism.

Responsibilities include assisting admissions and front office, coordinating visits, and supporting resident services with a welcoming desk. Prior front desk experience and excellent communication are preferred.

Qualifications

• Previous customer service or front desk experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer/excel knowledge and ability to cover the medical records department as well.

Responsibilities

• Greet and assist residents, families, and visitors in a friendly and professional manner.
• Answer phones and direct calls or inquiries appropriately.
• Support the admissions and front office teams with administrative tasks.
• Provide information about the facility and help coordinate visits or tours.
• Ensure the front desk area is clean, organized, and welcoming.
• Assist with coordinating transportation and other resident services as needed.

Skills

Customer service

Interpersonal skills

Communication skills

Professional appearance

Organizational skills

Multitasking

Tools

Excel

Job description

EPIC Healthcare seeks a friendly Receptionist/Concierge at Wedgewood Garden Care Center, Freehold, NJ. You will be the first point of contact for residents, families, and visitors, greeting guests and answering inquiries with professionalism.

Responsibilities include assisting admissions and front office, coordinating visits, and supporting resident services with a welcoming desk. Prior front desk experience and excellent communication are preferred.