Front Desk Concierge - Warm Welcome & Daily Impact

Sunrise Senior Living; Virginia (MN); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement savings plan

Employee discount program

Paid time off

Sick time

Holiday pay

myFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will route calls, assist with move‑ins, manage appointments, and support administrative tasks in a senior living community.

Join a team dedicated to hospitality and high service standards, with responsibilities spanning front desk, Bistro area, safety monitoring, and collaboration with the Sales and Administration teams.

Qualifications

• Greet visitors, residents, and families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Incorporate community overviews and assist the Sales team with inquiries.
• Support move-in preparations and prepare marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Assist with recruitment and perform data entry tasks.
• Schedule appointments, manage mail distribution, and update rosters.
• Monitor safety protocols, sign-ins, and emergency procedures.
• Process meal tickets and aid with basic office tasks.

Skills

Customer service

Communication

Warm hospitality

Front desk experience

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will route calls, assist with move‑ins, manage appointments, and support administrative tasks in a senior living community.

Join a team dedicated to hospitality and high service standards, with responsibilities spanning front desk, Bistro area, safety monitoring, and collaboration with the Sales and Administration teams.