Front Desk Concierge — Student Services

Colorado Mesa University; United States; On-site; USD 17,000 - 22,000; Part time

Job summary

Colorado Mesa University is seeking friendly, organized student employees to serve as Front Desk Assistants for the Center for Academic Support (CAS). You will welcome students, answer inquiries about CAS services, schedule appointments, check students in, and support daily operations in a fast-paced environment.

Ideal candidates are current CMU students in good standing, with excellent communication and interpersonal skills, dependability, and comfort with scheduling software and MS Office.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Dependable, punctual, and organized.
• Comfortable using computers and learning scheduling or office management software.
• Ability to multitask while maintaining attention to detail.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• Welcome students, faculty, staff, and visitors with a positive and professional attitude.
• Answer phones, emails, and in-person inquiries regarding tutoring and other CAS programs.
• Schedule, modify, and cancel appointments using designated scheduling software.
• Check students in for tutoring and academic support appointments.
• Maintain accurate records and assist with data entry and attendance tracking.
• Monitor the front desk and waiting area to ensure a welcoming, organized, and professional environment.
• Assist with opening and closing procedures for the Center.
• Provide general administrative support, including filing, copying, scanning, preparing materials, and organizing resources.
• Support tutors, academic coaches, and professional staff with daily operational needs.
• Assist with outreach events, promotional activities, and special projects as assigned.
• Maintain confidentiality of student information in accordance with university policies.
• Demonstrate professionalism, reliability, and excellent customer service at all times.

Job description

Colorado Mesa University is seeking friendly, organized student employees to serve as Front Desk Assistants for the Center for Academic Support (CAS). You will welcome students, answer inquiries about CAS services, schedule appointments, check students in, and support daily operations in a fast-paced environment.

Ideal candidates are current CMU students in good standing, with excellent communication and interpersonal skills, dependability, and comfort with scheduling software and MS Office.