Front Desk Concierge (Part-Time)

Stratton Amenities; Naples (FL); On-site; USD 25,000 - 39,000; Part time

Job summary

Stratton Amenities in Naples, FL is seeking a reliable Front Desk Concierge to support a luxury residential community on weekends. You will maintain a welcoming lobby, greet residents and guests, manage visitor access, and assist with deliveries and inquiries.

This role requires professional appearance, strong communication, punctuality, and the ability to handle multiple tasks in a fast-paced environment. You will coordinate with property management to ensure smooth operations and consistency

Qualifications

• Experience in concierge/front desk or hospitality preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable, punctual and able to work independently.

Responsibilities

• Maintain a professional, welcoming lobby presence at all times.
• Greet residents and guests, manage visitor access, and announce arrivals.
• Answer and route phone calls with proper etiquette.
• Handle packages, deliveries, and key control according to property procedures.
• Monitor building access and follow security protocols.
• Assist residents with requests, reservations, and general inquiries.
• Maintain accurate logs and reports for incidents, visitors, and deliveries.
• Coordinate with property management and address issues as needed.
• Ensure the front desk and lobby remain clean, organized, and presentable.

Skills

Communication

Customer service

Job description

Naples, United States | Posted on 10/12/2026

Position Overview

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community on weekends. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.

Key Responsibilities

• Maintain a professional, welcoming lobby presence at all times
  
• Greet residents and guests, manage visitor access, and announce arrivals
  
• Answer and route phone calls with proper etiquette
  
• Handle packages, deliveries, and key control according to property procedures
  
• Monitor building access and follow security protocols
  
• Assist residents with requests, reservations, and general inquiries
  
• Maintain accurate logs and reports for incidents, visitors, and deliveries
  
• Coordinate with property management and coordinate issues when needed
  
• Ensure the front desk and lobby remain clean, organized, and presentable
  

Qualifications

• Prior concierge, front desk, hospitality, or customer service experience preferred
  
• Strong communication and interpersonal skills
  
• Professional appearance and demeanor
  
• Reliable, punctual, and able to work independently
  
• Comfortable handling multiple tasks in a fast-paced environment
  
• Basic computer proficiency and ability to learn property systems
  

Requirements

• Must be available to work weekends consistently
  
• Must be able to stand or sit for extended periods
  
• Must pass a background check
  

Compensation

• Competitive hourly rate based on experience
  

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.