Front Desk Concierge (Overnight)

Zohorecruit; Coral Gables (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Stratton Amenities in Coral Gables, FL is seeking an Overnight Concierge to maintain a secure lobby and support front desk operations during overnight hours. You will ensure a welcoming yet vigilant presence for residents and guests.

Responsibilities include monitoring access, verifying guests, handling calls, packages, and key control, and documenting incidents. The ideal candidate has concierge/front desk or hospitality experience, strong judgment, professional communication, and the ability

Qualifications

• Experience in concierge, front desk, hospitality, or security is preferred.
• Ability to stay awake, alert and focused during overnight shifts.
• Professional communication and demeanor required.
• Reliability, punctuality and ability to work independently.
• Comfortable handling quiet periods without loss of focus.
• Basic computer skills and ability to learn property systems.

Responsibilities

• Maintain a secure, attentive lobby presence throughout the overnight shift.
• Monitor building access, verify guests, and enforce entry protocols.
• Conduct routine property checks per site procedures.
• Answer calls, assist residents with overnight requests.
• Manage packages, deliveries, and key control as applicable.
• Document incidents and complete shift reports.

Skills

Concierge experience

Alertness overnight

Professional communication

Punctual reliability

Independent work

Basic computer skills

Job description

Coral Gables, United States

Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is responsible for maintaining a secure, professional lobby presence while managing front desk operations during overnight hours.

Key Responsibilities

• Maintain a secure and attentive lobby presence throughout the shift
• Monitor building access, verify guests, and enforce all entry protocols
• Conduct routine property checks in accordance with site procedures
• Answer and route phone calls, assist residents with overnight requests
• Manage packages, deliveries, and key control as applicable
• Document incidents, unusual activity, and complete accurate shift reports
• Ensure the front desk and lobby remain clean, organized, and presentable
• Escalate emergencies or issues to management or appropriate authorities

Qualifications

• Prior concierge, front desk, hospitality, or security experience preferred
• Strong judgment and ability to remain alert and engaged overnight
• Professional communication and demeanor
• Reliable, punctual, and able to work independently
• Comfortable handling extended quiet periods without loss of focus
• Basic computer skills and ability to learn property systems

Requirements

• Must be available for overnight shifts
• Must be able to stay awake, alert, and responsive throughout the shift
• Must pass a background check

Compensation

• Competitive hourly rate based on experience

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.