Front Desk Concierge – Hotel & Casino Guest Services

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, life and disability保险

Onsite medical clinics and pharmacy

401(k) retirement plan

Paid time off

Wellness programs

Discounts on childcare

Discounts on fuel

Bus passes

Fitness membership

Free uniforms

Free uniform cleaning

Tuition reimbursement

Job summary

Mystic Lake Casino Hotel® welcomes you to join our front desk team as a hotel attendant. You will be the first point of contact for guests as they check in, and you will help ensure a smooth checkout experience in a fast-paced casino environment.

Starting pay is up to $18.50 per hour with a $1,000 signing bonus. The schedule is 2:30p-11:00p with weekends required, and benefits include health coverage, free uniforms, and more.

Qualifications

• Minimum one year guest service and cash handling experience.
• Ability to speak, write and read English clearly.
• Ability to communicate with a diverse population.
• Working knowledge of basic computer operation.

Responsibilities

• Assist guests with check-in and check-out at the front desk.
• Collect payment on all transactions and upsell hotel offerings.
• Follow casino and hotel promotions and maintain high-level guest experience.

Skills

Guest service

Cash handling

English proficiency

Computer literacy

Job description

Mystic Lake Casino Hotel® welcomes you to join our front desk team as a hotel attendant. You will be the first point of contact for guests as they check in, and you will help ensure a smooth checkout experience in a fast-paced casino environment.

Starting pay is up to $18.50 per hour with a $1,000 signing bonus. The schedule is 2:30p-11:00p with weekends required, and benefits include health coverage, free uniforms, and more.