Hotel Front Desk Representative

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, life and disability保险

Onsite medical clinics and pharmacy

401(k) retirement plan

Paid time off

Wellness programs

Discounts on childcare

Discounts on fuel

Bus passes

Fitness membership

Free uniforms

Free uniform cleaning

Tuition reimbursement

Job summary

Mystic Lake Casino Hotel® welcomes you to join our front desk team as a hotel attendant. You will be the first point of contact for guests as they check in, and you will help ensure a smooth checkout experience in a fast-paced casino environment.

Starting pay is up to $18.50 per hour with a $1,000 signing bonus. The schedule is 2:30p-11:00p with weekends required, and benefits include health coverage, free uniforms, and more.

Qualifications

• Minimum one year guest service and cash handling experience.
• Ability to speak, write and read English clearly.
• Ability to communicate with a diverse population.
• Working knowledge of basic computer operation.

Responsibilities

• Assist guests with check-in and check-out at the front desk.
• Collect payment on all transactions and upsell hotel offerings.
• Follow casino and hotel promotions and maintain high-level guest experience.

Skills

Guest service

Cash handling

English proficiency

Computer literacy

Job description

Does the chance to meet new people from across the country excite you? Come join us as a hotel front desk attendant! You will be the first person they talk to as they check into our premier casino and entertainment destination. Enjoy weekly pay, free uniforms, and health benefits.

Starting pay up to $18.50 an hour with a $1,000 signing bonus.

• Based on shift.

Job Overview:

Provide guest service in line with SMSC GE’s culture of Purpose, Vision, and Values. Assists guest in the front office by performing check-in and check-out functions. Collects payment on all transactions. Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment. Uses effective sale tactics to upsell hotel offerings. The schedule for this role is 2:30p-11:00p with weekends needed.

Outstanding Benefits & Awesome Perks:

• Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more.
• Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are:

Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.

SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.

We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.

Job Requirements:

• Minimum one year guest service and cash handling experience.
• Ability to speak, write and read English clearly.
• Ability to communicate with a diverse population.
• Working knowledge of basic computer operation.