Front Desk Concierge – Community & Café Services

The Management Trust; Aurora (CO); On-site; USD 28,000 - 32,000; Part time

Job summary

The Management Trust is hiring a Front Desk Assistant for our Aurora, CO location. This part-time, on-site role supports residents and staff with reception, clerical duties, and café-related tasks.

Responsibilities include answering calls, greeting visitors, processing payments, and maintaining records with attention to detail. The ideal candidate has strong communication skills and a customer-first approach.

Qualifications

• Experience in reception and customer service preferred.
• High School Diploma (or equivalent).
• Proficiency in administrative support – generally 1-3 years.
• Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus.
• Conflict resolution skills.

Responsibilities

• Answer incoming phone calls quickly, warmly, and professionally.
• Check voicemails and route correctly; respond to emails promptly.
• Greet visitors and ensure adherence to policies; manage sign-in/out logs.
• Handle café duties, accepts payments, and assist café manager as needed.
• Process daily mail, maintain supplies, and support inventory.
• Enter resident data into Vantaca and other software; assist with portal logins.
• Maintain a clean reception area and coordinate with CAM/IT for issues.

Skills

Reception

Customer Service

Administrative Support

Communications

Microsoft Outlook

Time Management

Team Player

Multitasking

Education

High School Diploma

Tools

Vantaca

POS systems

MS Excel

MS Word

Outlook

Job description

The Management Trust is hiring a Front Desk Assistant for our Aurora, CO location. This part-time, on-site role supports residents and staff with reception, clerical duties, and café-related tasks.

Responsibilities include answering calls, greeting visitors, processing payments, and maintaining records with attention to detail. The ideal candidate has strong communication skills and a customer-first approach.